Frequently Asked Questions

How long will it take to receive my order?
  • Handling time: 1–2 business days
  • Transit time: 6–8 business days
  • Estimated delivery time: 7–10 business days

    Please refer to our Shipping Policy for full details.
Do you ship internationally?

We currently only ship within Ireland

How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can follow your parcel’s journey using the link provided or click here

I am not satisfied with my parcel, what do I do?

Please review our Return and Refund Policy to return your parcel.


If you cannot find the answer to your question, please feel free to contact us.

What are your contact details?

Store Name: Northman's Outdoor (Part of JMD COMMERCE LIMITED)
Company Registration Number: 77093008

Business Address: FLAT/RM A 12/F ZJ 300, 300 LOCKHART ROAD, WAN CHAI, HONG KONG
Correspondence address: Unit #12 S23, The Pottery Rd, Bakers Point, Dun Laoghaire, Dublin A96WD26

Please contact us:

Email: support@northmansoutdoor.com
Contact Form: Contact
Phone: +353 85 213 9845

Preferred contact method: Email

Customer Support Opening Hours (GMT):

Monday – Friday: 09:00 – 19:00
Saturday - Sunday: Closed

We aim to respond within 24 hours.